The Pakistan International Airlines (PIA) Karachi Office is the central hub for passengers seeking professional travel services from the country’s national airline. Located in Pakistan’s largest city and economic center, the Karachi office offers complete support for domestic and international travelers flying with PIA.
As the headquarters of PIA, Karachi serves as the primary operational base for the airline. From booking tickets to rescheduling, baggage inquiries, and flight updates, the PIA Karachi Office provides personalized customer service to individuals, families, and corporate travelers.
PIA Karachi Office Contact Information
- Office Address: PIA Booking Office, PIA Head Office Building, Terminal-1, Jinnah International Airport, Karachi, Pakistan
- Phone Number: +92 21 99044800 / 99044772
- Email: karachi.reservation@piac.aero
- Working Hours: Monday to Saturday – 9:00 AM to 5:00 PM
- Official Website: www.piac.com.pk
Services Offered at the PIA Karachi Office
The PIA Office in Karachi provides a wide range of customer-focused services, including:
- Flight reservations for domestic and international routes
- Ticket changes, rebooking, and cancellation
- Fare inquiries and promotional offers
- Baggage assistance and lost item reporting
- Visa and travel documentation guidance
- Frequent flyer program (Awards Plus) support
- Special passenger services for seniors and persons with disabilities
- Group and corporate travel management
- Hajj and Umrah flight information
Popular Routes from Karachi with PIA
From Karachi, PIA operates direct flights to numerous cities across Pakistan and international destinations. Key routes include:
- Domestic: Islamabad, Lahore, Quetta, Peshawar, Skardu, Gilgit
- Middle East: Dubai, Abu Dhabi, Jeddah, Riyadh, Muscat, Doha
- Europe: London, Manchester, Paris (seasonal)
- Asia: Kuala Lumpur, Beijing, Bangkok
Baggage Allowance with PIA
PIA provides competitive baggage policies to meet diverse traveler needs:
- Economy Class: 20–30 kg of checked baggage
- Business Class: Up to 40 kg of checked baggage
- Cabin Baggage: 7 kg (Economy), 12 kg (Business)
Additional charges may apply for overweight or excess luggage. Contact the Karachi office to confirm your specific allowance.
Why Visit the PIA Office in Karachi?
Here are a few reasons why passengers prefer direct service from the Karachi office:
- Immediate assistance with last-minute travel plans
- Guidance on ticket fare rules and route options
- Quicker refund handling and complaint resolution
- In-person help with Awards Plus miles redemption
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Frequently Asked Questions
Where is the PIA Karachi office located?
The PIA Karachi Office is located inside the PIA Head Office Building at Terminal-1 of Jinnah International Airport.
Can I purchase international flight tickets at this office?
Yes. The Karachi office handles all ticketing and reservations for PIA’s international network, including London, Dubai, Jeddah, and more.
What services does the PIA Karachi Office offer?
From flight bookings and ticket changes to baggage support, visa guidance, and loyalty program inquiries, the Karachi office provides full passenger support.
Is PIA’s Awards Plus program available at the Karachi office?
Yes, passengers can register for Awards Plus, earn miles, or redeem rewards directly at the Karachi office.
What are the office hours of PIA in Karachi?
The Karachi office is open from Monday to Saturday, 9:00 AM to 5:00 PM.
Conclusion
The PIA Karachi Office remains the airline’s central passenger support hub. With highly trained staff and a wide service portfolio, it ensures a smooth travel experience whether you’re flying locally or abroad. Visit the Karachi office today for bookings, support, and expert travel assistance from Pakistan’s national airline.
Need Assistance?
📞 Phone: +92 21 99044800 / 99044772
📧 Email: karachi.reservation@piac.aero
🌐 Website: www.piac.com.pk
