The Pakistan International Airlines (PIA) Islamabad Office provides a convenient and fully equipped service center for travelers in the capital city and nearby regions. Whether you’re planning a domestic trip or an international journey, the Islamabad office is the perfect place to manage bookings, reschedule flights, or get travel support from PIA—the national carrier of Pakistan.
PIA connects Pakistan to key destinations in Asia, the Middle East, Europe, and North America, operating a wide range of scheduled services from its hub at Islamabad International Airport. The airline is known for its extensive domestic network and international routes, serving millions of passengers each year.
PIA Islamabad Office Contact Information
- Office Address: PIA Booking Office, Near Blue Area, G-6/2, Melody Market, Islamabad
- Phone Numbers: 051-9208611 / 051-9208603
- Email: islamabad.reservation@piac.aero
- Office Hours: Monday to Saturday – 9:00 AM to 5:00 PM
- Official Website: www.piac.com.pk
Services Offered at PIA Islamabad Office
The PIA Office in Islamabad offers a wide array of travel services to accommodate passengers’ needs:
- Domestic and international flight reservations
- Flight rebooking and modifications
- Ticket cancellations and refund processing
- Baggage allowance and lost baggage support
- Frequent flyer program – Awards Plus
- Special assistance and accessibility services
- Group travel and Umrah packages
- Visa and travel documentation assistance
Top Destinations from Islamabad with PIA
Islamabad International Airport (ISB) is a major hub for PIA operations, offering direct connections to:
- Middle East: Jeddah, Riyadh, Dubai, Abu Dhabi, Doha
- Europe: London, Manchester, Paris (subject to seasonal availability)
- Asia: Kuala Lumpur, Beijing, Bangkok
- Domestic: Karachi, Lahore, Quetta, Peshawar, Skardu, Gilgit
Baggage Policy for PIA Flights
Baggage allowances vary by route and ticket type. Below is a general guide:
- Economy Class: 20–30 kg checked baggage
- Business Class: 40 kg checked baggage
- Carry-On: 7 kg (Economy), 12 kg (Business)
For specific baggage rules, it is best to confirm with the Islamabad office or through PIA’s official website.
Why Visit the PIA Islamabad Office?
While PIA supports online booking, many travelers prefer in-person service for complex travel needs. Here’s why visiting the Islamabad office is helpful:
- In-person assistance with booking changes or cancellations
- Help with visa, documentation, and special travel requirements
- Easy payment and ticket collection
- Support for elderly travelers and first-time flyers
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Frequently Asked Questions
Where is the PIA Islamabad office located?
The office is situated in Melody Market near Blue Area, Islamabad. It is easily accessible from all major sectors of the city.
Can I make an international booking at the Islamabad office?
Yes. You can book both domestic and international flights at the Islamabad PIA office, including routes to the UK, UAE, Saudi Arabia, and Canada.
What is PIA’s Awards Plus program?
Awards Plus is the frequent flyer program of PIA, offering passengers the ability to earn miles on flights and redeem them for rewards like upgrades and free tickets.
Does the Islamabad office assist with Umrah packages?
Yes, PIA regularly offers Umrah and Hajj packages. You can inquire about group discounts and travel dates at the office.
Can I process my refund at this office?
Yes, the Islamabad office handles refund requests for eligible tickets. Make sure to bring your ID and booking reference.
Conclusion
The PIA Islamabad Office is a one-stop solution for travelers seeking reliable, professional assistance with their flight plans. With multilingual staff and a convenient location, it’s the ideal place to manage your booking, check schedules, or get real-time support for your next trip with Pakistan International Airlines.
Need Help?
📞 Phone: 051-9208611 / 051-9208603
📧 Email: islamabad.reservation@piac.aero
🌐 Website: www.piac.com.pk
